Elite Sanitation & Waste LLC

Elite Sanitation and Waste LLC

A Home Town Sanitation Company

Elite Sanitation and Waste LLC is a local, family-owned and operated waste removal company located in Dawsonville, Georgia.  Every member of Elite Sanitation strives to provide the utmost of customer support and assure 100% customer satisfaction in all areas of our service.

The Owners

Timothy and Lindsay White are native residents of Dawson and Lumpkin Counties.  They own Elite Heating and Air, LLC, also located in Dawsonville.  With a reputation for honest and fair service, Mr. and Mrs. White have established a strong customer base in the North Georgia area.  They wished to expand their knowledge into the sanitation field, and thus, Elite Sanitation and Waste LLC was created.

"ELITE" Commitments

Everyone at Elite Sanitation and Waste LLC is dedicated to providing the highest level of service to our customers.  We make the following "Elite" commitments to our customers and exemplify them in our mission.

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Service

We will strive to:

• Service all routes on their scheduled day.

• Pick up any missed location as soon as possible.

• Report any location that is not serviceable or has excessive trash or items that cannot be picked up to the office so that it can be logged appropriately and so contact can be made to the customer, if needed.

• Clean up around a container if refuse spills during service.

• Deliver all containers on the appropriate day.

• Deliver clean, fresh containers that are marked with the company decal or logo and telephone number.

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Communication

We will strive to:

• Earn our customers' return business and referrals by keeping our customers and their needs as our first priorities.

• Communicate in a professional manner with everyone we encounter.

• Listen to and remedy all customer complaints in a courteous manner.

• Receive all feedback regardless of nature with an open mind and a welcoming ear.

• Provide "Elite" customer service in all areas of our business.

• Notify customers well in advance of any changes to billing or pick up day.

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Professionalism In The Field

We will strive to:

• Wear proper personal protective equipment while on duty.

• Maintain all of our equipment to exceed industry standards.

• Work safely to protect all who encounter us during our work day.

• Take pride in the appearance of our persons, vehicles and workplace.

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